Changing Lives, Delivering Success: Turning Ambition into Action, 26 June 2015, Strathclyde University Technology Innovation Centre

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First published by the Scottish Government, June 2015
ISBN: 978-1-78544-467-8 (web only)

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ISBN: 978-1-78544-468-5 (EPUB)

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Published by the Scottish Government, June 2015

Produced for the Scottish Government by APS Group Scotland, 21 Tennant Street, Edinburgh EH6 5NA
PPDAS49644 (06/15)

Contents

Timetable

Foreword by John Swinney, MSP

Foreword MSPForeword by Marco Biagi, MSP

Co-Chairs

KeyNote Speaker

Art and Media – what we are capturing on the day

Programme

Floor plan

Case Study: A taste of the recovery movement in Scotland

Case Study: Renfrewshire Tackling Poverty Commission

Case Study: West Employability Hub

Changing Lives, Delivering Success: Turning Ambition into Action

26 June 2015, Strathclyde University Technology Innovation Centre

9:15

Registration – Tea and Coffee

10:00

Opening Remarks from Co-Chair

10:10

Opening Speech and Q&A by Deputy First Minister and Cabinet Secretary for Finance, Constitution and Economy John Swinney MSP

10:30

Key Note Speech

Richard Millar, Director of Heritage, Enterprise and Sustainability, Scottish Canals

11:20

Workshop Session A

12:20

Lunch (available in the foyers on level 2 and 3)

13:30

Workshop Session B

14:30

Tea and Coffee available

(please help yourself and take it into your next workshop)

14.50

Workshop Session C

16:00

Closing Speech and Q&A by Minister for Local Government and Community Empowerment Marco Biagi MSP (including announcement of artwork winner)

16:30

Finish

Foreword by John Swinney, MSP

Welcome to the Changing Lives, Delivering Success Conference 2015.

I’m delighted to be with you today as we continue to explore the conference’s key theme of changing lives. We all do this in different ways but by coming together on occasions like this we can learn from each other as we continue to strive to reduce inequalities and deliver the outcomes that matter most to local people.

Our programme for Government – ‘One Scotland’ is founded on three, mutually reinforcing, priorities: inclusive growth, creating a fair and equal society, and protecting and reforming public services; all delivered through a more engaging and participatory approach. This is absolutely what community planning is all about.

It’s an exciting time to be involved in community planning. Scotland’s 32 Community Planning Partnerships provide a strong understanding of place, bringing public, private and third sector partners together with communities and each other to design services that are responsive to distinctive local priorities. It is at this local level that actions can be taken to directly influence and improve people’s lives.

And of course, none of this would be possible without the dedication of communities themselves. The Scottish Government truly believes that Scotland’s people are its greatest asset. They are a rich source of creativity and potential and it is our job to create the conditions to empower themselves to identify their own solutions and make decisions about how to change their lives.

I look forward to an interesting and thoroughly thought-provoking day.

John Swinney MSP,
Deputy First Minister and
Cabinet Secretary for Finance,
Constitution and Economy

Foreword by Marco Biagi, MSP

I am delighted to be at the Changing Lives, Delivering Success conference this year.

I have been Minister for Local Government and Community Empowerment a little over six months and have been impressed with the scale of activity and ambition for success in community planning and community empowerment across the length and breadth of Scotland. Events like today offer a real opportunity to learn from each other’s success. We want to share good practice and really understand some of the challenges and solutions to doing things differently.

As many of you will be aware the Accounts Commission and Auditor General published their second national report Community Planning: Turning Ambition into Action in November 2014. It highlighted to me the important role community planning has to play but more fundamentally than that, that there is real desire and commitment to improve on our collective performance and make that step change in improvement.

We all know that communities can do great things when they are empowered to achieve their own goals, embrace the freedom to choose their own paths, take responsibility for their surroundings and trust themselves to take their own decisions. There is so much talent out there – it just needs a bit of self-belief, some encouragement and the taking away of unnecessary obstacles. I’m pleased to see that this conference programme allows many of these groups to have the opportunity to share their stories.

Our new Community Empowerment Bill will give new rights and opportunities to allow communities to make a difference in their own area and with support from public sector bodies. It is also worth noting that the Bill will introduce new statutory duties on CPPs and public sector bodies, to improve outcomes and reduce inequalities – it truly is everyone’s responsibility.

I hope you all get something from today and I look forward to working with you in the future.

Marco Biagi MSP
Minister for Local Government and Community Empowerment

Co-Chairs

Elinor Mitchell –
Deputy Director Scottish Government

Elinor has worked in public sector for most of her career, working in Government Departments in Whitehall, in the European Court of Auditors and mainly in the Scottish Government where she is currently Deputy Director in Director General Communities, leading on Democratic Renewal, Public Services Reform and Community Empowerment.

Over the course of her career she has worked in a range of policy areas and directorates. As well as being a chartered fellow of CIPD, Elinor is also a qualified accountant (CIMA) and a qualified nurse.

Given the title of the conference ‘Changing Lives, Delivering Success: Turning Ambition into Action’ what are you hoping for from this year’s conference?

‘I want to be inspired by what I hear and see and I want to leave with a sense of how more CPPs can do more of this, more of the time.’

Louise Macdonald OBE –
Chief Executive of Young Scot

Louise Macdonald OBE is Chief Executive of Young Scot, the multi award-winning youth information and citizenship charity. Working in partnership across all sectors, Young Scot aims to support young people aged 11-26 to make informed decisions and choices, and connect them to their communities – contributing to Scotland’s ambition of being the best place in the world for children and young people to grow up. Over 590,000+ young people are members of Young Scot, using the Young Scot services to access information and opportunities locally and nationally.

Louise has been CEO for seven years, and prior to that had a varied career in the public sector, including specialising in youth volunteering and community enterprises. Louise is a Board member of the Association of Chief Officers of Scottish Voluntary Organisations (ACOSVO); Vice Chair of the 2020 Climate Group; a committee member of the Institute of Directors in Scotland and a Board member of the Scottish Parliament Scotland’s Futures Forum. She is also Chair of the Scottish Ministerial Working Group on Tobacco Control: Smoking Prevention Sub Group and a member of the COSLA Commission on Strengthening Local Democracy.

Given the title of the conference ‘Changing Lives, Delivering Success: Turning Ambition into Action’ what are you hoping for from this year’s conference?

‘The value of events such as these is benefiting from the diversity of those attending – from different sectors, experiences and viewpoints. I’m confident we will have a day where the insight and understanding shared will have an impact well beyond the conference hall.’

Moira Niven MBE –
Depute Chief Executive, West Lothian Council

Moira Niven was appointed as Depute Chief Executive with responsibility for Education, Planning and Area Services for West Lothian Council on 1 August 2011.

Moira has over 38 years’ experience in education. She began her teaching career in 1977 at James Gillespie’s High School in Edinburgh, as a Business Studies teacher.

Moira joined West Lothian Council in November 1995 when she took up her post as a Head of Service for Education where she played a pivotal role in setting up West Lothian’s Education Service.

Throughout her career Moira has been committed to lifelong learning and adult education. She has a real interest in extra-curricular activities and has been involved with outdoor education activities such as hill-walking, canoeing and hockey.

For many years she has been involved with school infrastructure and provision and was a member of a national working group which produced a National School Estate Strategy. As Head of Service, Moira had responsibility for pre-school education and chaired the Early Years and Childcare Partnership in West Lothian.

Moira was awarded an MBE for Services to Education in 2010.

Given the title of the conference ‘Changing Lives, Delivering Success: Turning Ambition into Action’ what are you hoping for from this year’s conference?

‘I’m really delighted to co-chair this year’s national community planning event. The Accounts Commission audit report indicated that West Lothian Community Planning Partnership performs well overall and we are delighted to be able to share some of our experience and practice with colleagues. I know we will also learn from the fantastic examples of good practice that this event will showcase from across the country to help West Lothian continue to improve our delivery. More than this, I’m excited to be involved in community planning and to be able to really focus on working with partners to deliver positive outcomes for individuals across all of our communities.’

KeyNote Speaker

Richard Millar –
Director of Heritage, Enterprise
and Sustainability at Scottish Canals

Richard’s current remit covers caring for the heritage and environment of the nation’s inland waterways, as well as project development, fundraising, and the promotion of marine and canal-led tourism.

Since joining the organisation in 1999, Richard has worked on a number of high-profile projects, including the Millennium Link – an £83.5 million scheme which saw Scotland’s canals returned to a navigable state for the first time since the 1960s – the regeneration of the Lowland Canals as a visitor destination; the development and operation of The Falkirk Wheel; and the delivery of Pinkston Watersports – Scotland’s first urban watersports centre, situated in the heart of North Glasgow.

Most recently, he played a pivotal role in The Helix. The £43 million project has transformed 350 hectares of underused land between Grangemouth and Falkirk into a new visitor attraction, parkland and canal hub that is home to The Kelpies – the world’s largest pair of equine sculptures. More than one million people have visited the attraction since its launch in April 2014.

Given the title of the conference ‘Changing Lives, Delivering Success: Turning Ambition into Action’ what are you hoping for from this year’s conference?

‘This conference is a great opportunity to meet with a wide array of partners and spend some time discussing and exploring the mechanics of delivering for communities. I’m keen to learn from some of the brilliant best practice that is out there as well as stories from the front line of just how much lives can be transformed through strong, long term partnerships.’

It’s been an incredibly exciting 12 months for Community Planning and Empowerment, how do you envisage we keep building upon the forward momentum that has been achieved?

‘Scottish Canals has embraced the opportunities presented by community planning and we’ve seen amazing things happening in the towns, villages and cities that line the banks of the nation’s inland waterways. All over the country, communities are taking ownership and delivering inspiring projects on and along Scotland’s historic canal network. We look forward to continuing to work with these empowered and motivated communities to help deliver exciting projects on the water, the banks and beyond.’

Art and Media - what we are capturing on the day

Conference Artwork

During the conference we will have two graffiti artists creating a live visual representation of the conference. The artists will be working from 9:15-15:00 and will be located just outside the main auditorium. We hope the product will be influenced by delegate interaction with the artists throughout the day. At the close of the conference we will reflect on the visual created.

Graffiti Life

Artists capturing the event are from Graffiti Life. Graffiti Life is a London-based art collective that has been producing work together for nearly five years. The artists on the day will be:

Bongo: Painting for half his life, Bongo’s style is combination of traditional graffiti, comic book/cartoon illustration and Graphic Design. He specializes in letters and typography, logos and colour combinations, but is also partial to a character or two.

Krooks: Originally from the North of England where he schooled in art and illustration, Krooks is somewhere between graffiti writing and hand-rendered typography, aiming to produce super-styling letter forms whether it be on walls, wood or anything else. Recent painting sees Krooks push more abstract shape, form and bold colour, steering away from just letters but keeping arrows in toe.

Following the event we will be giving the artwork away. If you feel that your organisation is able to provide a good home to this unique piece of art please complete the competition entry form situated at the sign-in desk stating: why your organisation would provide a good home for the art work; and what benefits it would bring.

We will announce during the close of the conference who has been successful, so please get your entries into us before 15:00.

Twitter We have a dedicated twitter page for the day @CPConference15 Please let us know how you are finding the conference using #ChangingLives2015

Website Following the conference we will capture material from the conference and make it available on the website. The finalised website will be advertised via our twitter page, so log on to continue the journey!

Filming You will see cameras at the conference. We are capturing the conference buzz on film. If you see the camera in your workshop be sure to talk to the director and share your thoughts on the conference. We will share the video with delegates following the conference.

Wifi Wifi at the Technology and Innovation Centre is available via the cloud.

Programme

11.20-12.20 (Session A)

13.30-14.30 (Session B)

14.50-15.50 (Session C)

Auditorium 1, Level 1

Supported Business and the Team Scotland Approach

Gary Robinson, Scottish Government

Douglas Duff, Falkirk Council

Heather Morrison, Scottish Enterprise

David Whyte, Momentum/Haven

Making Better Decisions? Using Citizens’ Juries in Scotland

Dr Jennifer Roberts, University of Strathclyde

Dr Oliver Escobar, University of Edinburgh

Improving Outcomes – Interpreting the Data and Evidence

Diane Stockton, Head of Evaluation,

NHS Health Scotland

Emily Lynch, Programme Manager, Performance Management & Benchmarking, Improvement Service

Diane Kennedy, Evaluation Support Scotland

Auditorium 2, Level 2

The Torbay and Southern Devon Health and Social Care integration experience: sharing the learning and wisdom

Dr Sonja Manton, Chief Operating Officer Torbay and Southern Devon Health and Social Care

Alison Taylor, Head of Strategy and Delivery – Integration, Scottish Government

Putting the Community into Community Justice

This workshop is being presented by the transition group as part of the wider Scottish Government redesign of community justice project, in partnership with Turning Point Scotland.

What Works in Place-based Approaches?

Claire Bynner, What Works Scotland

David Stokoe, Perth and Kinross Council

Conference Room 1, Level 3

Introduction to Social Capital

Colin Campbell, Executive Director of Assist Social Capital

Resourcing and investing in Communities – Linking Community Planning to Grantmaking

Lorraine Gillies, West Lothian Community Planning Partnership

Lesley Macdonald, The Robertson Trust

A Taste of Recovery Communities in Scotland

Kuladharini, Chief Executive, Scottish Recovery Consortium

Conference Room 2, Level 3

Building Resilience, Inspiring
Change: Glasgow’s Independent Living StrategyTressa Burke, Chief Executive,
Glasgow Disability Alliance

Strengthening the role of the Third Sector in Community Planning

Kathleen McLoughlin, Programme Manager, Improvement Service

Allan Johnstone, Head of Partnership Programmes, Voluntary Action Scotland

Anne Kidd, Chief Executive Officer at Voluntary Action East Renfrewshire

Working with a Community Led
Development Approach – Harnessing the Assets of a CommunityCharlie Bryceland, Community Action Blackburn
Cheryl Vernel, Health n Happy Community Development Trust

11.20-12.20 (Session A)

13.30-14.30 (Session B)

14.50-15.50 (Session C)

Conference Room 3, Level 3

Make it Visual: designed engagement with communities

Cara Broadley and Gemma Teal, Glasgow University Institute of Design Innovation (InDI)

Moving beyond consultation – co-producing with communities

Mark McGeachie, Joint Improvement Team

Lisa Pattoni, IRISS

David Reilly, Scottish Community Development Centre/Scottish Co-production Network

Empowering young people to participate in Community Planning

David McNeill, Depute CEO, Young Scot

Lisa Murphy, Co-design Manager,
Young Scot

Conference Room 4, Level 3

Spaces to connect

Diarmaid Lawlor,

Architecture and Design Scotland

Addressing the 40% Challenge

Jacqui Barron, Healthy Options

Neil Matheson, Atlantis Leisure

Participatory Budgeting – Instilling a sense of community ownership, trust and connectivity

Kathleen Glazik, Scottish Government

Julie Dickson and Mike Payne, Fife Local Authority

Cllr Neil Crooks (Chair of Fife Council’s Kirkcaldy Area Committee)

Mike Payne and Margaret King (Community Education Workers)

Vi Penman, Michael O’Hare and Sharon Kinnaird (Community Reps)

Conference Room 5, Level 3

Developing Community-Led Women’s Centres

Joanna McLaughlin, The Robertson Trust

Pam Dawson, The Robertson Trust

Clare Jones, WomenCentre

Families First Core Teams in Linwood and Ferguslie localities (Renfrewshire’s Early Years Strategy)

Peter Macleod, Director of Children’s Services, Renfrewshire Council

Yvonne Farquhar, Renfrewshire Council

Janyce Graham, Project Manager (Early Years Strategy), Children’s Services, Renfrewshire Council

The role of housing in changing lives

Carey Trewavas – Community Improvement Partnership Coordinator

Robert Tourish – Watch Manager, Scottish Fire & Rescue

11.20-12.20 (Session A)

13.30-14.30 (Session B)

14.50-15.50 (Session C)

Conference Room 6, Level 3

Planning together: Linking processes with people and places

Craig McLaren Royal Town Planning Institute

Karl Doroszenko East Ayrshire Council

Petra Biberbach PAS

Fiona Simpson Scottish Government

The Development Trust Approach – Community-led Regeneration in Action

Ian Cooke, Development Trusts Association Scotland

Teresa Aitken, Glenboig Neighbourhood House

Self-directed support and community planning – working together?

Lorna Ascroft, Scottish Government

Keith Etherington, In Control Scotland

Charlie Barker-Gavignan, Social Care Ideas

Conference Room 7, Level 3

A Co-operative Approach to Employability

Andrew Noble, Improvement

Adam Dunkerley, Fife Council

Michael Gill, West Dunbartonshire Council

Innovative Approaches to Tackling Food Poverty

Pete Ritchie, Nourish Scotland

Sarah Griffiths, Ninewells Community Garden

From prevention to early action – embedding and illustrating the approach

Michael Shanks, Includem

Conference Room 8, Level 3

The Commonwealth Games & Leadership Exchange: Lessons Learned and Practical Tools to Enable Collaborative Leadership

DCC Steve Allen, Police Scotland/Scottish Government

Emily Martin, ACOSVO

Not everything that counts can be counted and not everything that can be counted counts!

Jackie Tolland, Parent Network Scotland

Lorna Mitchell, Parent Network Scotland

Debbie Best, Parent Network Scotland

Working Together for Better Outcomes

Bernie Crilly, SVQ Peer Support Student

James Murray, Peer Volunteer

Jim McLean, SVQ Peer Support Student

Stephen McLean, SVQ Peer Support Student

Ali Gilmour, Care & Share Coordinator

Reception Area (Scottish Canals Session)

Empowering communities
on north Glasgow’s canal

Richard Millar -Scottish Canals, Director of Enterprise Sustainability & Heritage

Christopher Breslin – Scottish Canals, Strategic Planning & Design Manager

Empowering communities
on north Glasgow’s canal

Richard Millar – Scottish Canals, Director of Enterprise Sustainability & Heritage

Christopher Breslin – Scottish Canals, Strategic Planning & Design Manager

The Scottish Canals sessions will run longer than other workshops.

The morning session will run 11:20- 12:50 (Session A plus some lunch time).

The afternoon session will run 13:30 until 15:30 (session B and C combined).

Floor plan

Case Study: A taste of the recovery movement in Scotland

Aim and Objectives

- To introduce participants to strands of the indigenous recovery from addiction community in Scotland

What: [How did it work? How is it different from, or how will it change mainstream service provisions?]

Recovery communities are not mainstream or service provisions. They are led by people in recovery from addictions and are focused on building and sustaining long-term recovery from addiction in the community. There are over 80 vibrant recovery communities and support groups in Scotland, from pop-up recovery cafes, to special interest groups like mens and womens groups.

"Scotland is a small country, well known for addiction issues, it's the perfect place to recover. We have so many established recovery activists, we are big enough to be diverse, we are small enough to connect; it's magic, just watch it grow."
The Story So Far

Impact: [What is the measurable result? (e.g. outcome, cost or demand)]

It's a movement, not a service so your thinking about measurement might have to grow some latitude…

Visibility of recovery from addictions increased in Scotland – Recovery Walk Scotland 2013/14 and now 15.

Growth in recovery groups/communities outside of established treatment and 12 mutual aid. From 12 in 2013 to 85 in 2015. Rural and urban areas, flourishing in diversity.

Critical Success Factors: [How did you go about the change that made it successful, e.g. issues about leadership and changing cultures?]

- Leadership from within the recovery from addiction community itself

- Progressive policy background in 'road
to recovery' drug delivery strategy

- Support and seed funding given directly
to recovery assets

Case Study: Renfrewshire Tackling Poverty Commission

Aim and Objectives

Established by Renfrewshire Council on behalf of the Renfrewshire Community Planning Partnership (CPP), the independent Tackling Poverty Commission was tasked with assessing the nature, causes of child poverty in Renfrewshire and making recommendations for the introduction of a strategic and coordinated approach to mitigate and minimise the impact of child poverty.

What: [How did it work? How is it different from, or how will it change mainstream service provisions?]

The first of its kind in Scotland, the Renfrewshire Tackling Poverty Commission (RTPC) considered the impact of poverty on Renfrewshire's children and their families. The RTPC provided an opportunity to consider a wide range of evidence, focussing on published data and reports on child poverty, but also heard evidence of what works to address poverty locally and further afield. The findings and ambitious set of recommendations are being developed into a Renfrewshire-wide partnership response that has the potential to lessen the impact of child poverty and provide routes out of poverty for children and their families.

"It is unacceptable that in the 21st century, how much your parents earn affects how likely you are to do well at school."
Professor Sue Ellis, University of Strathclyde

"It is absolutely shocking that in 2014 we rely on foodbanks."
Participant, Our Place, Our Families

Impact: [What is the measurable result? (e.g. outcome, cost or demand)]

- CPP endorsement of all recommendations with partnership action plan developed to deliver on priorities

- £6 million committed by Renfrewshire Council to support an early response to the Commission's recommendations

- Significant media coverage of Commission's work

- Acknowledgment of leading practice in national JRF report – monitoring poverty and social exclusion

- Similar commissions now established in other local authority areas

Critical Success Factors: [How did you go about the change that made it successful, e.g. issues about leadership and changing cultures?]

- Chaired by the Depute leader of the council, RTPC included experts in a range of areas related to tackling poverty as well as professionals supporting people in the local community

- Strong leadership at a senior level

- Terms of reference agreed at start

- Ground rules for meetings agreed at start

- Theme-based approach, focused on five key questions

- Commissioners identified to lead on themes

- Strong evidence-based approach

- We listened to the voices of local people directly affected by poverty

- Local poverty profile developed

Case Study: West Employability Hub

Aims

- To promote employment, education and training and the benefits of these

- To develop a central point of contact for people of all ages from Alexandria and Dumbarton which can provide information, advice and support on a range of initiatives including benefit changes, financial inclusion, employment and training opportunities

- To co-ordinate existing mainstream resources to offer more effective and efficient services

- To develop a cross-agency support network that is seamless and meaningful to the customer base

Objectives

- To enhance access to digital services and support to the community

- To identify and develop the requirement for further services as the unit develops

- Digital access points where trained staff can assist with jobsearch, CV creation and making claims to benefit

- A central hub for assessment, referral and case management across the agencies

- A range of supporting services and programmes including money management, pre-employment training, literacy services, intensive 121 support

- Improved engagement across the network of agencies who deliver to the customer group

- Improved engagement with employers to develop a skilled workforce for current and future vacancies

What: [How did it work? How is it different from, or how will it change mainstream service provisions?]

Several partners worked together from the same premises to achieve these shared aims and objectives including Working4U comprising Employability, Advice Services and Community Learning and Development; DWP/JCP; and West College Scotland.

Impact: [What is the measurable result? (e.g. outcome, cost or demand)]

Outcomes were agreed by the various partners and progress towards them was measured on a monthly basis. Examples of the kinds of outcomes include: Job Outcomes; IT Qualification; Other Qualifications; Employability Skills; Confidence Building; and CVs.

Critical Success Factors: [How did you go about the change that made it successful, e.g. issues about leadership and changing cultures?]

The idea came from a meeting of senior officers from the Council and the college. It was then taken forward by the Working4U Employability Manager who worked with the various partners. The management group that evolved included all the partners. While there were some similarities between the partners organisational culture there were also differences and partners had the opportunity to learn from each other.

This event has been co-produced by a number of partners.
Thank you to everyone who has contributed to this exciting agenda. In particular, thanks to the working group who developed the programme for the day:
Improvement Service
Scottish Canals
The Robertson Trust
South Ayrshire Community Planning Partnership
Perth and Kinross Community Planning Partnership
West Lothian Community Planning Partnership
Scottish Government